TIC helps create and augment a continuous improvement culture by developing your employee's problem-solving skills. The programme will give them the autonomy to use these skills and empower them to take them into their everyday roles. Not only does this help their personal growth, it also improves the physical and emotional working environment of your organisation and will positively impact your overall business performance.
Your customers will reap the benefits too. This is because when employees are more emotionally invested in what they do, they will ensure the end-product/service is also the best it can be.